Help Center

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, and American Express. We also offer the option to pay using PayPal for your convenience.

How much is the shipping cost?

For orders within the UK, we charge a flat shipping fee of £2.95. However, orders above £40 qualify for free shipping within the UK.

What is the estimated delivery time?

We aim to dispatch orders within 1-2 business days. Estimated delivery times within the UK are typically 3-5 business days. Please note that during peak seasons and holidays, delivery times may be slightly longer.

Do you offer international shipping?

Currently, we only offer shipping within the UK. We do not provide international delivery services.

Can I track my order?

Yes, once your order is dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your delivery.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within 7 days of receiving your order, and we will assist you with the return or exchange process.

How can I contact customer support?

Please contact our support team through our contact page

Are the products safe and of good quality?

Absolutely! We prioritize the safety and quality of our products. We source them from reputable suppliers who adhere to strict standards. Additionally, our team performs regular quality checks to ensure that our customers receive only the best products.

Can I cancel my order?

If you need to cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request if your order has not yet been shipped.